The hotel offers amenities for your comfortable stay and unforgettable experiences
Seamless Check-In
“Checking in was a breeze! The entire process was smooth and efficient, allowing us to settle in quickly.” view full review
Friendly Bar Experience
“Christine at the bar made our evenings good with her warm service and friendly demeanor.” view full review
Professional Atmosphere
“The business facilities were impressive, providing everything I needed for a productive work session.” view full review
Elegant Accommodations
“The room was stunning, showcasing a sophisticated decor that truly reflected the hotel's elegance.” view full review
General
No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Valet parking
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Beach access
Live entertainment
Jacuzzi
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Separate tub and shower
Free toiletries
Bathroom telephone
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Show more
Location
140 East Walton Place,
Chicago,
Illinois,
United States,
60611-1501,
Illinois
Map view
140 East Walton Place,
Chicago,
Illinois,
United States,
60611-1501,
Illinois
City landmarks
Park
Millennium Park
2.6
km
Harbour
Navy Pier
2.1
km
Museum
The Art Institute of Chicago
2.3
km
Zoo
Lincoln Park Zoo
2.5
km
Art object
Cloud Gate
2.2
km
North Michigan Avenue
The Magnificent Mile
820 m
Museum
Museum Of Contemporary Art Chicago
620 m
400-410 N Michigan Ave
Wrigley Building
1.3
km
435 N Michigan Ave
Tribune Tower
1.3
km
Museum
Chicago History Museum
1.9
km
201 E Ontario St
Arts Club of Chicago
930 m
209 S La Salle St
The Rookery Building
2.5
km
233 S. Wacker Drive Entrance on Jackson Blvd
Skydeck Chicago
2.6
km
Museum
International Museum of Surgical Science
1.1
km
Theatre
The Chicago Theatre
1.9
km
233 S Wacker Dr
Willis Tower
2.6
km
Museum
Chicago Cultural Center
1.9
km
300 N State St
Marina City
1.7
km
376 N Michigan Ave
Bridgehouse and Chicago River Museum
1.5
km
Museum
Chicago Children's Museum
2.0
km
Fountain
Buckingham Fountain
2.7
km
Museum
Charnley-Persky House Museum
1.5
km
439 N Wells St
Chicago-style pizza
1.9
km
Nearby
875 N Michigan Ave Within Chicago 360
360 Chicago Observation Deck
210 m
Museum
Loyola University Museum of Art
380 m
Shopping Area
Water Tower Place
370 m
Gallery
Chicago Water Tower
440 m
32 E Oak St # 200 State St. to Michigan Ave.
Oak Street
400 m
806 N Michigan Ave
Historic Water Tower
470 m
Beach
Oak Street Beach
400 m
Restaurants
Drake Brothers
170 m
140 E Walton Pl 140 East Walton Place
Espression by Lavazza
170 m
140 E Walton Pl
Cafe on Oak
170 m
140 E Walton Pl
Martini Bar
170 m
163 E Walton Pl
The Library Tea Room
170 m
163 E Walton Pl
Cafe Spiaggia
170 m
980 N Michigan Ave 2nd Floor
Giordano's
650 m
730 N Rush St
The Grill on the Alley
240 m
909 N Michigan Ave
Mirai Sushi
270 m
990 N Mies Van Der Rohe Way
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
7.4
Location
8.8
Service
8.2
Dining
7.2
Guest reviews
7.8/10
based on 5 reviews
4/5
based on 4892 reviews
8.3
8.3/10 based on 618 reviews
#116 of 216 hotels in Chicago based on Tripadvisor
Bernard
United States,
December
2023
8.2/10
My stay at the hotel was a mixed experience. The room, though spacious, lacked a kitchenette or fridge, and it wasn't ready on time for my check-in. However, the hotel's service was phenomenal with a friendly and attentive staff. The location, at one end of Michigan Avenue, offered proximity to various landmarks and attractions. The dining experience was incredible, especially in Chicago, but the facilities fell short in some aspects.
Rooms
7.0
The room was huge, but the size of the bathroom was underwhelming.
Service
9.0
The staff, from the doorman to housekeeping, was very friendly and always ensuring my satisfaction.
Location
8.0
The hotel is conveniently located at one end of Michigan Avenue, close to the Hancock tower and with easy access to shopping and dining options.
Dining
9.0
The dining experience in Chicago was incredible, setting us up for the whole day.
Facilities
8.0
The hotel had great facilities such as dry cleaning, laundry services, and valet parking.
Donald
United States,
December
2023
8.0/10
I had a mix of emotions about this hotel. The room was beautiful, comfortable, clean, and spacious, but had a broken window shade just hanging there. The service was friendly and professional, but lacking in some areas like knowledge of certain policies and seating availability. The location was perfect for exploring the city and the room in the Princess Diana Suite exceeded expectations, yet I encountered a washed blood stain that raised concerns about cleanliness. The dining experience was incredible and set me up for the whole day, even though it would have been nice for the price of the hotel. Overall, there were highs and lows to consider.
Rooms
8.0
Despite the broken window shade, the room itself was great, comfortable, clean, and spacious.
Service
7.0
The staff members were friendly and mostly professional, but some lacked knowledge on specific policies and computer skills.
Location
9.0
The hotel's location was great, right on the magnificent mile and the edge of the lake, making it convenient to explore the city's highlights.
Dining
8.0
The dining experience was incredible and provided a satisfying start to the day, though improvements could be made considering the hotel's price.
Facilities
The hotel's facilities were almost nonexistent, with limited places to sit down.
George
United Kingdom,
October
2023
7.4/10
The hotel is conveniently located in the heart of downtown Chicago, making it easy to access great shopping and dining options. The rooms, though showing some signs of age, are spacious, clean, and quiet, providing a comfortable stay. The service, while trying hard under challenging conditions, could be faster compared to other nearby hotels. The dining experience is decent but falls short when compared to similar caliber hotels. Overall, a good value for the prime location and comfortable accommodations.
Rooms
8.0
The rooms are spacious, clean, and quiet, with comfortable beds and attractive furnishings.
Service
7.0
The service staff were dedicated and trying hard under difficult circumstances, although service could be quicker.
Location
9.0
The hotel's location in downtown Chicago is superb, providing easy access to shopping, dining, and major attractions.
Dining
6.0
The dining options are average, offering a decent selection but not as impressive as other similar hotels.
Facilities
7.0
Ron
United Kingdom,
August
2023
7.8/10
The hotel has a superb location, convenient for exploring downtown Chicago. The rooms, while clean, are starting to show signs of wear and tear, but the beds are comfy and quiet. The service was top-notch with friendly staff, although some areas could use improvement. The dining experience was average, with room for enhancement. The facilities overall were adequate.
Rooms
7.0
The rooms are clean, quirky, and well-worn, showing their age, but the beds are very comfortable and quiet.
Service
9.0
The service was very accommodating and the staff, from doormen to receptionists, were delightful.
Location
10.0
The hotel is perfectly situated in downtown Chicago, close to great dining and shopping options.
Dining
6.0
The dining experience was average, with room for improvement compared to other similar hotels.
Facilities
7.0
The hotel facilities are standard and satisfactory.
Barbara
United States,
April
2023
7.8/10
I had a mixed experience at the hotel. The rooms were more than adequate, full of light, but unfortunately very noisy and hot, with the air conditioning not working properly. The service was very attentive, helpful, and friendly, which made my stay enjoyable, although some complaints were not fully resolved. The location was great, right in the heart of restaurants and shopping, despite some limitations of the building's design. The dining experience was good overall, although a bit pricey. The facilities offered were satisfactory, complementing my stay.
Rooms
7.0
The rooms were more than adequate and full of light, but very noisy and hot with apparent issues with the air conditioning.
Service
9.0
The service was fantastic - helpful, kind, courteous, and friendly, creating a positive experience overall.
Location
8.0
The location was great, right on the heart of restaurants and shopping, within walking distance to many places.
Dining
7.0
The dining experience was good overall, although a bit pricey as expected.
Facilities
8.0
The facilities provided were satisfactory and met my needs during my stay.